CARGO SURVEYOR and

TECHNICAL ADVISOR

Expert in fruit, vegetable

 and perishable foodstuffs

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CARGO SURVEYOR
and

Technical Advisor

Genoa - ITALY

Tel. +39 010 5723636

 Fax +39 010 543698

 

General Rules in  Case of Damage to Goods

 

FOR MARINE CLAIMS:

The intervention of the Claim Agent, must be requested within 3 days frorn the discharge of the goods and before said goods have been with-drawn from the customs’ warehouses. In the event that the Insurance Policy covers the risks of theft, such damages shall be indemnified only when signs of tampering of the packages are evident. The assessment of damage must be effected as above indicated, in the presence of a Claim Agent and of the Agent of the Shipping Co., both of which shall countersign the report of survey. A regular claim to the Agent of the Shipping Co. in the port of destination shall be filed immediately. and in any case within the limit of time stated on the corresponding Bill of Lading. In the event of damage the present certificate shall be returned to the Insurers together with the Certificate of Survey, the Bill of Lading and the Original invoice of the goods insured, as well as the Debit Note covering the loss, the Captain’s protest and other documents inherent to the assessment of damage.

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CLAIMS ON FORWARDINGS BY RAILWAY:

Under penalty of forfeiture of any right of indemnity, the insured or the receiver of the goods shall prior to the withdrawal of the goods from the warehouses of the railroad have the nature and the extent of the damage ascertained by the officials of the railroad eventually also with the intervention of Expert Appraisers from which they shall request the issue of a regular Report of Survey, and they shall at the same time (and in any. case within the limit of time prescribed by railroad regulations) file a regular claim against Railroad Administration.

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CLAIMS ON FORWARDINGS BY MOTORLORRIES:

 As soon as a damage occurs, the persons in charge of the forwarding shall immediately inform the Insurers or their nearest Claim Agent (filing each time a written report signed by the drivers on the circumstances and causes of the accident). The persons in charge of the forwarding shall, in agreement with the above-named persons, take all necessary measures in order to salvage the goods insured and to protect the same from further deterioration.
No alteration to the state of the motorlorry, of the trailer if any, and of the cargo, is to be made prior to the intervention of the Insurers or of the Claim Agent, except than in the limits the Authorities may impose. In the event of fire, or other serious casualties, the persons in charge of the forwarding shall denounce the fact by written means to the nearest Police Authorities. In the event of theft, if covered by the Policy, the contractor or insured or the persons in charge of the forwarding shall denounce the fact to the entitled. Authorities, giving the details of the numberplate and of the frame’s number, the name of the driver (or drivers) to whom the stolen motorlorry was committed. In the event of the recovering of the motorlorry, the Contractor, the insured or the persons in charge, shall request the Authorities who certify the recovering, to state also in their Report the condition of the antistealing device at the moment of the recovering.
Copy of the witnesses, statements and reports must be forwarded to the Insurers.

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IMPORTANT NOTICE:

 
In the event of loss or damage in respect of which the Carrier’s liability may be involved the following documents are to be forwarded to the Insurers together with the claim file:

 
copy of the registered claim letter forwarded to the Carrier;


original reply thereto;

 
statement of the Shipper certifying that no letter of indemnity has been issued to the Carrier on the purpose of obtaining a clean bill of lading. If such a letter of indemnity has been issued, copy of the same is to be added.